Shipping

Delivery Fees

We currently offer free delivery on all items to all customers.

Which countries do we deliver to?

 We deliver to the following countries:

• USA
• Canada
• UK
• Countries within the European Union
• Australia
• New Zealand

Processing Time

Our estimated processing time for all orders is between 1 to 3 days.

Tracking

We allow packaging tracking. After we have processed your order, you will be provided with a tracking number.

Delivery Times

As a global brand we offer international shipping. The delivery time will depend on the country of your delivery address. We ship from Asia as well as our global warehouses across North America and Australia. Please use the below as a guide.These times are exclusive of the processing time. 

Orders Shipped from Global Warehouses

USA	2 - 5 days
Canada	2 - 5 days
UK / DE	2 - 5 days
EU	2 - 5 days
Australia	2 - 5 days
New Zealand	2 - 5 days

 

 Orders Shipped from Asia Warehouse

USA	6 - 13 days
Canada	7 - 13 days
UK / DE	7 - 12 days
EU	7 - 12 days
Australia	7 - 15 days
New Zealand	7 - 15 days

 

Refunds

If you would like to refund an item due to possible damage to the product, please submit proof within 10 days after you receive the package. The corresponding proof should include a clear and noticeable video or picture of the product's defect. Please contact us and we will provide you with further infomration. IMPORTANT NOTE: Our estimated processing time of 1 to 3 days is separate from our estimated shipping times. This is necessary to note when considering refund eligibility.

 

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